Support
Support for merchants and agent partners.
Send enough context for us to trace the shop, cart, quote, or order. Never send raw payment data or full secret keys.
Contact
Email support: support@cartbridge.ai
What to include
- Your Shopify shop domain, such as
example.myshopify.com. - The cart ID, quote ID, or order name if the issue concerns a checkout.
- The agent name or key preview, never the full secret key.
Security notes
Do not send credit card numbers, passwords, full API keys, or private access tokens. The app never needs raw payment data because payment is completed inside Shopify checkout.